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Gioie is the leading Italian jewelry design house dedicated to the trade of unique and original craftsman produced jewelry, created by the second generation of entrepreneurs of the Masini Group.
Founded in 1967 in Valenza, the famous Italian city which is the undisputed world leader in the business of jewelry designed with precious stones, the Masini Group is one of the most respected industrial groups among Italian goldsmiths, assuming the leadership in the production of non-branded Italian jewelry.
The Masini Group has offices in Alessandria, Caserta (Il Tari'), Castelletto, Luxembourg, Miami, Milan, Prague and Valenza, totalling a work force of 200 employees. Putting together state-of-the-art design by the creative staff and advanced technical innovations, the Masini Group creates made-in-Italy jewelry characterized by an unbeatable quality to price ratio, where the originality and exquisite finishes of the product are coupled with accessible prices.
Gioie also selects the finest italian jewelry-makers in order to choose items created by the most skilled jewelry designers and master goldsmiths, working in the renowned jewelry districts of Valenza, Vicenza, Arezzo, Naples and Milan. Our creativity is expressed in thousands of styles, from classic to modern, from filigree to laser finishes, all realized in 8, 9, 14 and 18 carats gold or high-quality silver and masterfully set with the finest diamonds, garnets, topazes, pearls and cubic zirconia, all backed by a lifetime warranty.
Thanks to agreements with our suppliers and our advanced computer systems, we ensure real-time visibility of a stock of over 300,000 finished products. Thus 98% of orders can be shipped by the next working day. By skipping traditional distribution channels completely, we also get rid of connected costs and markups, which are usually very high. As a result, these savings are passed on to consumers and are reflected in our extremely competitive prices. Gioie offers Eight Guarantees to make every purchase safe, easy and convenient: we are proud to be "the best place to buy jewelry on the net". Price : Gioie guarantees Lowest price. If our customers find the same item with the same features at lower cost, Gioie.it pledges to match that price. To take advantage of this guarantee, simply send the order to Gioie.it and e-mail us the Price-Match Form. Quality : Gioi offers a lifetime guarantee on the quality of our jewels, the authenticity of our gemstones, the percentage of pure gold used to make our jewelry and free repairs. Attached to the documentation accompanied to your shipment you will find, for each article, the guarantee certificate autenticated by the Quality Control. Gioie also guarantees for 24 months the mechanism of its watches. Click here in order to visualize details about watches guarantees. Immediate delivery : Gioie guarantees shipment within one workday from the time the order is placed (or after the payment is received for advanced bank remittance), if the jewel is in stock. Our products are specially packaged to ensure optimum protection and they are delivered throughout the world by first class couriers. Click here to view the table with shipping times and costs. Satisfied or your money back : Any customer who is not a 100% satisfied with his or her purchase can return it within 60 days after receipt (30 days for clients inside Italy) - no questions asked! Just use the Return Form sent inside the package with your order and we will refund the net price you paid for the item. We will also be happy to refund the delivery charge if the return is a result of our mistake. Insurance : All Gioie jewels are covered by free insurance during shipping and for one year after delivery, for replacement of the item if it is lost or stolen in case of burglary, purse-snatching, robbery or fire. Selection : Gioie guarantees a vast assortment of products ranging from classic to modern styles and from filigree to laser finishes. Our jewels are made of 18-, 14- and 9-karat gold hand-set with diamonds, rubies, emeralds, sapphires, pearls, garnets, topazes, amethysts and zircons. We offer a catalog of thousands of jewels, with lots of new items added every week. Upon request, you can also be notified by e-mail whenever we add something new to our catalog. Security and privacy : The IT systems we use feature the most effective security software which encrypts all sensitive information furnished by our customers. This guarantees that your online purchases will be confidential and safeguards your privacy: Gioie also observes the international standards established by Verisign and Truste. In addition, the entire Gioienetwork is protected by the most advanced firewall systems available on the market. Customer service : The customer service of Gioie guarantees a reply by e-mail to any customers' question within one business day, in all supported languages. Our customers can also count on an international toll-free number and a toll-free fax number, both of which are easy to remember.
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